Find the workflow cost before you fund the AI.

Settle warranty claims faster without paying the wrong ones.

Dealers wait on reimbursement while your team re-checks the same evidence twice. We price both halves — the waiting and the leakage — before anyone designs a fix.

105countries, one warranty workflow
9plants live, no downtime
45minto a costed hypothesis

Book a 45-minute ROI DiagnosticPrice it yourself first

Human-in-the-loop Full claim audit trail GDPR · ISO 27001
They rebuilt maintenance operations across nine plants without a day of production disruption.
Sanjay VermaVP, Manufacturing Operations, JK Tyre & Industries
Free 45-minute ROI Diagnostic

What is your warranty desk costing?

Four details. We reply within one business day.

Built for $5k+ transformation engagements.

GDPR-compliant · SSL-secured · reply in one business day

Independently certified
  • ISO 9001
  • ISO 27001
  • SOC 2 Type II
  • CMMI Level 3

Certificates available on request.

30+ engagements shipped for teams including

JK TyreKohlerMars PetcareM2P FintechIndian RailwaysLakméDeHaatCSL Finance
Your backlog is a cost centre. Measure it first.

Warranty costs you twice, and only one half is on a report.

Every manufacturer tracks what it pays out. Far fewer track what the process itself costs to run, or what gets paid because checking would have taken longer than approving.

Leakage

Approving is cheaper than checking.

When verification takes longer than the claim is worth, the rational move is to pay it. That decision is made hundreds of times a month and never appears in a leakage report.

Silentand never itemised
Dealer wait

Reimbursement time is a relationship cost.

A dealer chasing a three-week-old claim is a dealer who trusts the network less. It rarely reaches a P&L, and it shapes every conversation your field team has.

Weeksfrom claim to credit
Evidence

Every claim arrives in a different shape.

Photographs, part numbers, invoices and job cards, in whatever format each dealer happens to use. Someone reconciles that by hand before adjudication can even start.

Manualbefore any decision
AI that survives audit, adoption, and operating reality.

What the stack actually does.

The point is not to approve faster. It is to make checking cheap enough that approving without checking stops being the rational move.

  1. 01

    Intake

    Dealer submissions arrive in whatever format each dealer uses and land in one queue.

  2. 02

    Evidence

    Photographs, part numbers, invoices and job cards are matched to the claim automatically.

  3. 03

    Check

    Coverage, warranty period and claim history are verified against your records before anyone looks.

  4. 04

    Decide

    Clear-cut claims are settled against your rules, and the dealer is credited without waiting in a queue.

  5. 05

    EscalatePerson

    Anything doubtful goes to a named adjudicator with the evidence and the history already gathered.

  6. 06

    Log

    Every settlement and every rejection is recorded with its reasoning, which is what makes leakage measurable.

Your backlog is a cost centre. Measure it first.

Price your warranty desk in thirty seconds.

Three inputs and an honest estimate of what the process costs to run — before any argument about leakage, and before anyone quotes you for software.

Your operation

Salary plus overhead — not the hourly wage. Most operations teams land between $35 and $60.

What it costs you

Hours on the warranty desk, monthly1K hrs
Cost to run the queue, monthly$55,733
Cost to run the queue, annually$668,800

Plausibly recoverable

$367,840 $501,600

a year, with a person still on the judgement calls

An estimate from three inputs, not a quote. It assumes 5575% of this queue is rules-heavy enough to route away from people. The diagnostic replaces that band with a number derived from your actual process — and tells you if it is smaller than you hoped.

Get the real number →
Delivery record

Warranty claims, at manufacturer scale.

Twelve years, 30+ shipped engagements, and a senior partner who stays on the work end to end. The figures below come from delivered systems, not projections.

105

Countries, one workflow

JK Tyre. Dealer warranty claims running on a single governed process across a 105-country manufacturer.

9

Plants, no downtime

JK Tyre. Cut over across nine plants without a day of production disruption.

__

Faster claim settlement

PLACEHOLDER — the warranty-specific settlement figure from the JK Tyre engagement. The 65%/70% numbers on record belong to their maintenance-ops project and must not be reused here.

__

Leakage recovered

PLACEHOLDER — warranty leakage reduction, if measured. Leave out entirely rather than estimate it.

What 45 minutes buys you

Three things you keep, whether or not we work together.

The diagnostic is free and it is not a discovery call. You leave with artefacts you can take into a budget conversation without us in the room.

What it arrives as: one board pack, three artefacts, yours whether or not we work together.

01Output one

Priority workflow

The single workflow carrying the most recoverable cost today — named, scoped, and separated from the ones that merely feel painful.

02Output two

ROI hypothesis

What that workflow costs you now, what it plausibly costs after, and the assumptions behind both — written down so your CFO can argue with them.

03Output three

90-day sequence

The order of work for the first quarter, with the controls, owners and adoption checkpoints that keep it from stalling at pilot.

Automate the handoffs, not just the tasks.

AI that survives audit, adoption, and operating reality.

Your backlog is a cost centre. Measure it first.

Before you book

Questions we get asked first.

What actually happens in the 45 minutes?
We walk your current process end to end, mark where work waits, and price the waiting. You leave with the priority workflow, an ROI hypothesis and a 90-day sequence. It is a working session, not a pitch.
Do we need clean data or a defined AI strategy first?
No. Bring the process, not a plan. The state of your data is one of the things the diagnostic establishes — it is an input to the sequence, not a prerequisite for the conversation.
Will this replace our team?
No. Every design we ship keeps a person on the judgment calls and routes the rules-heavy volume away from them. The 80% figure above is a human-in-the-loop result, not an unattended one.
How does this hold up under audit?
Decisions are logged, thresholds are set by you, and exceptions escalate to a named owner. We work to GDPR, run SOC 2-aligned delivery practices and hold ISO 27001. India data residency is available.
What does an engagement cost?
The diagnostic itself is free. What follows is scoped from what it finds — these pages are built for transformation engagements starting at $5k, and we will say so on the call if your situation sits below that.
Find the workflow cost before you fund the AI.

Price the desk before you fund the fix.

Forty-five minutes, a senior advisor, and three artefacts you keep. If the numbers do not support an engagement, we will tell you that on the call.

Book a 45-minute ROI Diagnostic

Built for $5k+ transformation engagements.

Book the ROI Diagnostic