Notes from the practice, written by hand
Essays, working papers, and research dispatches from the studio’s own engagements. No frameworks, no thought-leadership tax — only what we have learned, and would defend on a Tuesday.
More from the studio
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DispatchPlatform Operating Models: Who Owns What When Teams Collide?
Platform operating models define how teams share ownership, make decisions, and stay accountable when product, engineering, architecture, and business priorities overlap. This guide explores how to establish clear ownership boundaries, decision rights, governance, and collaboration models that reduce friction and help enterprise platforms evolve without creating organisational bottlenecks.
DispatchTarget Architecture Roadmaps: Sequencing a Multi-Year Replatform Without Breaking the Business
A multi-year replatforming initiative requires more than a modern technology stack—it requires a clear sequence that protects business continuity while creating a path for long-term growth. This guide explains how to build a target architecture roadmap, prioritize modernization initiatives, manage dependencies, and phase transformation without disrupting critical operations.
DispatchLegacy System Modernization: How to Upgrade Critical Systems Without Breaking the Business
Modernizing a legacy system doesn’t have to disrupt daily operations. This guide explains how businesses can upgrade outdated technology safely, reduce technical debt, improve scalability, and transition to modern architecture while keeping critical business processes running smoothly.
DispatchTechnical Due Diligence for M&A: The 40-Point Checklist
Technical due diligence can uncover the technology risks, hidden costs, and scalability challenges that may impact an M&A deal. This 40-point checklist covers the key areas buyers should assess, from architecture and infrastructure to security, technical debt, data, and future technology investments.
DispatchCTO-as-a-Service: Coverage, Cost, and When It Beats a Full-Time Hire
CTO-as-a-Service gives businesses access to experienced technology leadership without the cost and long-term commitment of a full-time CTO. This guide covers its key services, costs, benefits, and when an external CTO can be a better fit for your business.
DispatchAgentic AI in Manufacturing & Field Ops: Lessons From the Plant Floor
Agentic AI is transforming manufacturing and field operations by helping teams automate complex workflows, respond to real-time conditions, and make faster operational decisions. This blog explores practical lessons from the plant floor, including predictive maintenance, quality control, workforce coordination, supply chain optimization, and the governance needed to deploy AI agents safely at scale.
DispatchHow to Measure AI Agent ROI: Metrics Beyond "Hours Saved"
Measuring AI agent ROI requires more than counting the hours saved by automation. This blog explores the metrics enterprises should use to evaluate AI agent performance, including cost savings, productivity gains, accuracy, revenue impact, customer outcomes, scalability, and risk reduction. Learn how to build a practical ROI framework that connects AI agent investments to measurable business value.
DispatchAI Agent Governance: Permissions, Audit Trails and Board-Grade Model Risk
As enterprises deploy AI agents with the ability to make decisions, access systems, and execute business actions, governance can no longer be an afterthought. This blog explores how organizations can establish clear agent permissions, maintain reliable audit trails, and build board-grade model risk frameworks to ensure AI agents remain secure, accountable, and aligned with business and regulatory requirements.
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DispatchBuild vs Buy AI Agents: How Enterprises Should Evaluate Cost, Control and ROI
Should enterprises build AI agents in-house or buy ready-made solutions? The answer depends on more than upfront cost. This blog explores how businesses can evaluate the build vs buy AI agents decision across development costs, customization, control, security, scalability, integration, maintenance, and long-term ROI. Learn when building makes strategic sense, when buying can accelerate deployment, and how enterprises can choose an approach that delivers measurable business value without unnecessary complexity.
One email a quarter No frameworks
The studio’s reading list, three pieces we are working on, and one number we are watching. Sent only when there’s something worth saying — typically four times a year.